Eye-opening insights to help you strategize for the months to come.

The buyer’s journey has changed drastically over the past decade and it will continue to do so in 2016. Gartner predicts that by 2020, customers will manage 85% of their interaction with the enterprise without interacting with a human.

But do you truly understand your buyer’s journey? How are you adapting your 2016 sales and marketing efforts? We’ve compiled and curated the best of the best insights by Gartner, SiriusDecisions, CEB, and other reputable research firms. In 22 pages, this eBook will:

  • Give you a greater understanding of the modern buying journey
  • Explain the changing dynamics of sales and marketing landscape
  • Illustrate the importance of aligning your sales and marketing teams

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Jamie Shanks

Author: Jamie Shanks

Jamie Shanks is a world-leading Social Selling expert and author of the book, "Social Selling Mastery - Scaling Up Your Sales And Marketing Machine For The Digital Buyer". A true pioneer in the space of digital sales transformation, Jamie Shanks has trained over 10,000's of sales professionals and leaders all around the world.

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